When An Employee Doesn’t Follow Policy

A few months ago at Dunkin Donuts an employee refused to wait on a police officer and last month a trans woman was fired from a KFC when her manager found out she was trans. In both incidents the company stepped in and took disciplinary action saying that those incidents was against corporate policy.

KFC Makes A Bold Move After A Trans Woman Is Hired -- Then Fired An Hour Later
Problems arose when management looked at her ID.
The Huffington Post Queer Voices
By JamesMichael Nichols
March 1, 2016

KFC announced on Tuesday that they terminated the manager who hired a trans woman only to fire her an hour later after learning about her gender identity.

Georgia Carter, a 27-year-old transgender woman from Virginia, told ABC 13 that she was given a position at the establishment, but management rescinded their employment offer after seeing that her government-issued ID said "male."

"He was like, 'My supervisor and I have a problem because on your license it says 'male,' but you're...' and I was like, 'I'm transgender,'" Carter says in the above video from ABC. She then claims that the response from management was: "'Oh, we can't hire you because we don't know which bathroom you can use.'"

According to a tweet from KFC, the manager in question has since been terminated from their position. 

No matter what the corporate policies are it all boils down to the employees and if they follow the policies. The corporation shouldn’t be held responsible if their employee doesn’t for the corporate policies if they take corrective action. If they don’t that is when we should hold them accountable.

One thing about the Human Rights Campaign’s (HRC) Corporate Equality Index (CEI) it is only true if the company enforces its policy.

Have you ever had a problem with an employee and did the company try to make sure it didn’t happen again?